The Continent Hotel Bangkok, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or stay at our hotel.

1. Information We Collect

We may collect and process the following types of information:

A. Personal Information

• Name, email address, phone number, and mailing address

• Booking details (check-in/check-out dates, room preferences)

• Passport or ID information (required by law for check-in)

• Payment information (handled via secure third-party processors)

B. Website Usage Information

• IP address, browser type, device information

• Pages visited, time spent on site

• Referral sources (how you found our website)

C. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

• Process and manage your bookings

• Communicate with you about your stay or inquiries

• Send promotional offers and updates (only with your consent)

• Improve website performance and user experience

• Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with:

• Service providers (e.g., payment processors, reservation systems)

• Legal authorities, if required by law

• We do not sell your personal data to third parties

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Sensitive data, such as payment details, is encrypted and handled through secure payment gateways.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your information

• Withdraw consent for marketing communications at any time

• Request deletion of your data, where legally permitted

To exercise any of these rights, please contact us at:
📧  [email protected]

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our data practices. Any updates will be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

The Continent Hotel Bangkok
📍 413 Sukhumvit Road, Bangkok, Thailand
📧 [email protected]
📞+66 2 686 7000